Friday, December 4, 2009

Montserrat Rocks Bristle Ridge's Face Off


Rob, Jim, Angie and I gathered up our hangover collection and stumbled out the door Saturday morning on our planned trip to the Montserrat Winery outside Knob Noster, Missouri (yeah, yeah, go ahead and snicker at the Nosters of Knobs- i sure as hell did). It wasn't a long trip, maybe thirtyish minutes. The brochure we'd read promised tours and tastings and unique gifts, and i was very excited about it, having never actually been to a winery before.

Our exit held a wonderful surprise for us: right next door to our destination was Bristle Ridge Winery! We hadn't noticed it at first on the brochure, but sure enough, they, too boasted tours, tastings, and unique gifts. Two wineries in one trip. . .fucking score! Bristle Ridge was actually before Montserrat, so we stopped there first.

We parked on the hill and climbed up to a large, surprisingly elegant covered patio nestled among absolutely stunning landscaping. The patio sported high, round tables and chairs, each with a little brazier in the center to keep the winers warm as the weather cooled. Inside, we were greeted by a weird odor and more elegance: the chandelier, the light fixtures, the hardwood floors, the fire place, and the bar were all beautifully ornate and candle-lit. The bar was tended by an old lady polishing a wine glass with a towel and an air of superiority. She smiled perfunctorily at us as we entered, and asked if she could help us. She really looked as though she'd rather not. Help us, that is.

Rob approached her and asked if we could take the tour. She coolly informed him that there were no tours at this winery, and not-quite-demanded to know who told us we could take a tour. Angie produced the brochure, which the Bar Crone barely even glanced at before crisply telling us that there were no tours. She stared at Rob with Will That Be All? Face, but to her ill-concealed dismay, he asked if we could get a tasting. She said of course we could, and produced a wine/price list before returning to the vigorous glass-polishing we'd so rudely interrupted.

The wine list looked about how we'd expect a wine list to look except for the price: tastes were two bucks each, for a two ounce sample. Somehow i didn't think this winery produced dollar-per-ounce quality wine, but i was eager to get on with trying to salvage my souring first-winery experience. We talked about which wines we wanted to try, and then looked back at the Bar Crone, who studiously ignored us.

I decided to go and have a look at the Unique Gifts, since they were the only thing left on the brochure that hadn't disappointed me yet. They were varied and wine-related, and expensive, but i found a few things i liked and i was trying to decide what i wanted to buy when Jim went to step out for a smoke. Now, we all had obviously arrived together: we all piled out of the same car, walked up and entered together, and spoke familiarly with one another; in short, we were clearly at the winery as a group. But when Jim went to the door, cigarette in mouth, the Bar Crone looked up and dismissively thanked him for coming as though he was going to leave without the rest of us.

I probably don't need to mention that her Thanks For Coming sounded more like a Get The Hell Out Of My Tasting Room. We all looked at each other, and Rob shrugged.

"Well, if you want us to leave, we will," he said, and the rest of us headed for the door. She didn't thank the rest of us for coming. I later learned that the Bar Crone was the owner.

That's right. The. Owner. (Well, she and her husband). I wouldn't have believed how rude she was if i hadn't just experienced it myself.

By contrast, the atmosphere at Montserrat was warm and inviting. The tasting room smelled terrific, and the guy working the bar greeted us like he might have actually been glad to see us. The decor lacked the elegance of Bristle Ridge, there were fewer gifts to browse, and no tours were offered here either, but we were offered a wine list as soon as we walked in, the samples were FREE, the bar guy was friendly, and he actually gave us samples once we'd made up our minds!

We tasted several wines, including a chocolate wine (that's right- Chocolate!). The wines were tasty, and Bar Guy told us about the local wine industry while we sampled. Never at any point did we feel rushed or unwelcome, and my disappointment evaporated as though Bristle Ridge never happened. After some great wine and conversation, we bought a few bottles and left with good memories and a mental note to return next time we came through Knob Noster. Oh, and the Bar Guy? Not an owner, just an employee. It's a sad, sad day when an employee treats the clientele better than the owner of an establishment.





4 comments:

Alissa Grosso said...

Bristle Ridge does kind of have a not very friendly ring to it. I used to have a job with a tourist publication and got to deal with the owners of various tourist attractions, restaurants and shops. Most folks were nice, but there was one shop owner who I dreaded having to see because she was so unpleasant. I heard from others that she also had a habit of following customers around the shop to make sure they weren't shoplifting. I'm always surprised that shop is still in business.

Corpus Christie said...

We suspected that because we entered in attire she considered too casual, she didn't think we had any money to spend in her store, and had we worn higher end clothing, our experience would have been very different. People aught to know that these days, you can NOT judge a person's bank account by their appearance.

Either that, or she has a completely unhealthy disregard for the success of her business. She clearly wasn't considering the word-of-mouth ramifications her treatment of us would have. . . if you google Bristle Ridge Vineyards, this blog turns up as one of the search results.

Anonymous said...

Your blog keeps getting better and better! Your older articles are not as good as newer ones you have a lot more creativity and originality now keep it up!

Corpus Christie said...

Well, thank you :) I suppose the goal is to improve. Some of my posts actually happened. . . I can't get *too* creative with them, or they stop being actual happenings.

Thank you for reading!